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Plumbingsales understands errors occur at times and we aim to make the return or exchange process simple. Goods in resalable condition free of defect or damage will be accepted for return, no handling fee applies. Plumbingsales will provide a refund in full, repair, replace or exchange products in accordance with our Warranty, Returns & Refund Conditions
In the event you may receive a product in error that you have been invoiced for, Plumbingsales will coordinate with you collection and return to our distribution warehouse. Returning freight cost will be paid by Plumbingsales and any refund, replace or exchange will be promptly processed upon goods being received at our distribution warehouse.
In the event the purchaser made an ordering error, Plumbingsales will refund in full, repair, replace or exchange products that are in resalable condition free of defect or damage. It is the customer's responsibility to ensure that product is returned safely to us. We take no responsibility for products lost in transit. Return freight costs to be paid by the purchaser. Once goods have been received at our distribution warehouse and inspected by our staff, refunds will be processed promptly by same method used for the original purchase.
A 30 Day limitation applies from date of purchase for return requests. Returns will not be issued or considered without original proof of purchase from Plumbingsales. Plumbingsales at its discretion may apply a 20% handling fee where products require re packaging.
Our Address: 23 - 25 Marni Street Dandenong South Vic 3175