FREE SHIPPING - ORDERS OVER $200.00
Shipping $18.50 Including GST applies to orders under $200.00
PlumbingSales delivers to most areas of Australia, refer to DELIVERY page for more information. If your postcode is not in our delivery area please send us an email at firstname.lastname@example.org and we will provide delivery options available.
This will depend on where you live, what you have ordered and which payment method was selected. Bank transfers must be cleared before orders will be despatched. Orders are picked and despatched usually within 1 to 2 business days. You will receive a shipping email confirmation when your order has been despatched from our warehouse. Refer to DELIVERY destinations page for transit times. Delays may occur around public holidays, and remote deliveries are subject to local transport schedules and may encounter extended delays due to adverse weather conditions.
Yes, Pick up orders are available for collection from our warehouse at 23 - 25 Marni Street Dandenong South located in Melbournes South East Suburbs. Pick Up orders are generally processed within 1 hour of receiving your order and a confirmation email will be sent when your order is ready for collection. Select 'PICK UP' method in the checkout cart. Please have your order confirmation number with you. Direct Deposit transfers must be cleared before pick up orders will be released. Plumbingsales does not provide over counter services, all orders must be entered and processed via website.
We accept Visa, MasterCard, American Express, PayPal and Electronic Bank Transfers. Direct Deposit or Bank Transfers must be cleared before orders are despatched. No fees apply for credit card transactions. Cheque or Cash payment facilities not provided for In Store purchases
We will endeavour to accommodate any special delivery requests and urgent orders. Due to the unpredictable nature of transportation and geographic locations within Australia, some services may not be available.
Yes, warranties are supported by suppliers & manufactures of our products. Our products meet Australian Standards Certifications and conform to relevant WELS ratings where applicable. We do not stock or sell products that don’t meet these industry standards. Refer to WARRANTY page for more information.
If absent at time of delivery you can enter Authority to Leave comments upon Checkout. If for unforseable reasons the transport provider is unable to deliver goods, they will attempt to redeliver goods or alternatively leave collection instructions. Orders may be taken to a local transport depot if re delivery has failed. It is the receivers responsibility to collect goods from transport depot, post office or arrange additional re delivery at purchaseres cost. PlumbingSales will not be held responsible for lost or damaged orders after goods have been delivered to the nominated delivery address. Delivery instructions not available for orders sent via Australia Post Express satchels.
Yes you can enter a different shipping address to your billing address. Simply uncheck the SHIP TO THIS ADDRESS box on checkout page and enter preffered shipping address. We cannot deliver one order to multiple delivery addresses; in this instance you must create separate orders and assign delivery addresses to each order. If you have any other questions we’d like to hear from you, send us an email at email@example.com and we will promptly respond to your question.