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Safe and secure online payments

Plumbingsales accepts Visa, MasterCard, American Express, PayPal, Zip Pay and Direct Electronic Bank Transfer (EFT) payment methods. We do not accept CHEQUE or CASH payments. Plumbingsales does not store or keep records of credit card information. We use Windcave payment gateway too safely & securely process online credit card payments. Authority for payment is given at the time of order and you will be charged for items at placement of order. Plumbingsales does not accept any responsibility for orders that are declined, delayed or not accepted due to disruptions with internet connections. If your nominated payment method triggers fraud prevention protocols, we may contact you to confirm additional details or cancel the transaction. Your order will not be fulfilled if you do not provide any requested information within 24 hours. Additional information requests are sent to help protect credit card holders from online fraud.

Ecommerce Security and Encryption

Windcave have a dedicated and purpose built development and data centre, specially designed for payments processing. We have invested and continue to re-invest in state of the art, bank grade security and infrastructure, and are fully certified as Visa AIS and MasterCard SDP (PCI DSS) compliant at processor level; using an approved QSA for quarterly scans on systems and full onsite audits, annually. All sensitive information is encrypted with the 3DES protocol, using financial Hardware Security Modules.

All data is SSL encrypted with the Windcave secure environment providing the same level of encryption security as any online banking portal.

Windcave does not keep any record of your personal information during this transactional process, it is handled directly with your banking provider.

Windcave does not have access to your personal information at any stage during the transaction process.

No 3rd party software is downloaded to your computer.

The same level of security applies to the millions of credit card transactions processed by Windcave everyday.