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Safe and secure online payments

Plumbingsales accepts Visa, MasterCard, American Express, PayPal, Zip Pay and Direct Electronic Bank Transfer (EFT) payment methods. We do not accept CHEQUE or CASH payments. Plumbingsales does not store or keep records of credit card information. We use SecurePay payment gateway too safely & securely process online credit card payments. SecurePay is a business of Australia Post and widely used by many of Australia’s largest companies. SecurePay encrypts all transaction details before sending them across the internet, so your details cannot be seen by anyone except SecurePay's payment server.

SecurePay holds the highest PCI DSS accreditation – level 1 PCI DSS compliance. SecurePay uses a 128-bit digital server certificate provided by VeriSign™. This level of encryption is currently considered realistically unbreakable. Payment must be received prior to goods being dispatched.

Authority for payment is given at the time of order and you will be charged for items at placement of order. Plumbingsales does not accept any responsibility for orders that are declined, delayed or not accepted due to disruptions with internet connections.

If your nominated payment method triggers fraud prevention protocols, we may contact you to confirm additional details or cancel the transaction. Your order will not be fulfilled if you do not provide any requested information within 24 hours. Additional information requests are sent to help protect credit card holders from online fraud.